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Paulo Guilherme Pilotti Duarte
Senior Technical Writer
Professional Summary
Senior Tech Writer with solid experience in technical documentation aimed at backend (Java) and frontend (React) development teams. Practical experience in production, review, and architecture of materials for web applications, APIs, DevOps platforms, and complex products, working in agile technology teams and squads. Specialist in docs-as-code (Git, Markdown, Docusaurus, GitBook), with expertise in Scrum and Kanban methodologies, collaborating with global and multicultural teams. Advanced English, assertive communication, and significant experience in onboarding processes, playbooks, and technical content strategies.
Main Skills
- Technical documentation for Java (backend) and React (frontend) applications
- Docs-as-Code: Git, Markdown, Docusaurus, GitBook
- Technical content development and review (APIs, SDKs, DevOps, workflows)
- Content strategy, UX Writing, and information architecture
- Standardization of documentation tone of voice and visual identity
- Agile methodologies: Scrum, Kanban; integration with CI/CD pipelines
- Tools: Confluence, Notion, Jira, SharePoint, Bitbucket, GitHub, MS Office Suite
- Collaboration with engineering, product, and design teams
- Bilingual content production (Portuguese and English), onboarding, and training
Professional Experience
- Led strategy and documentation architecture for PAM and DevOps products, focusing on Java and React applications.
- Produced technical guides, playbooks, tutorials, and onboarding materials aligned with best market practices.
- Implement docs-as-code and technical publishing automation via GitBook and Docusaurus.
- Significantly reduced support tickets through optimized documentation and internal communication initiatives.
- Work directly with engineering teams and agile squads to ensure the accuracy and usability of materials.
- Work with AI projects to improve and create MCP servers that allow the team to standardize the documentation.
- Structured technical documentation for Edge Computing and Serverless platforms, integrated into global and agile processes.
- Created content for APIs, SDKs, user guides, and bilingual technical materials.
- Developed UX Writing frameworks and standardized documentary language.
- Created AI tools to automate the processes of technical documentation.
- Improved the time-to-value for the DevOps Secret Manager documentation by approximately 50%.
- Improved the time to write reference documentation by approximately 75%.
- Produced and reviewed technical documentation in collaborative environments.
- Supported backend and frontend engineering projects, including Java and React-related content.
Relevant Projects
Scrumble Words
Classic game developed in Java; created technical documentation for academic audiences.
Simple Games
Developed games in JavaScript and HTML/CSS, including documentation for developers.
sassamaru BR-25
This project implements a hybrid model for predicting soccer match outcomes, combining the statistical power of the Poisson model with the dynamic adjustment of the Elo rating.
Simple Web Tools
A toolbox for web tasks like a simple markdown editor/viewer, a note-taking mini-app, and others.
Education
- Bachelor's in English Language and Literature – UFRGS, 2016
- Postgraduate in Computer Science – UNOPAR, 2023
- Fundamentals of Statistics, R and Machine Learning – USP, 2024
Languages
- Portuguese: Native
- English: Advanced/Fluent